Terms & Conditions
The PhotoBooksRus website is owned and operated by VEED Pty Ltd, Trading as Printbooksrus ABN 37159218845. By using or accessing this site and the PhotobookRus editor software you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions. You also agree to receive advertising material from any of our affiliate or related websites which you can opt out at anytime time of your choosing. If you do not agree to these Terms and Conditions, then please do not use this site or software.
All orders for PhotoBooksRus are accepted and handled subject to the following terms and conditions, which together with the price, specifications and delivery details stated in your order, form the terms on which you agree to acquire a PhotoBooksRus product.
1. Order Acceptance
You MUST confirm that:
• You have checked all pages and previewed your order using the PREVIEW function
• Your design fully meets your requirements and you wish to proceed
• You understand that once submitted your order cannot be altered or cancelled
• All orders are accepted and handled in accordance with these conditions
• You accept these conditions by using the photobooksrus Editor software
• After completing the order, we will store the file provided by you on the server for a maximum of 90 days, after which it is automatically deleted
• For each online order, you must pay:
– the applicable price for the relevant goods confirmed by Photobooksrus
– the delivery and handling fee specified on the website at that time
2. Security & Privacy Policies
Your order and credit card details are safe and secure. All personal and credit card information provided to photobooksrus is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the internet.
When purchasing from Photobooks R Us Pty Ltd your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre via [email protected]
PhotobooksRus values your privacy. We do not share your private information with any third party without your expressed permission. We engage our customers’ consent for subscription using a single-pass opt-out-on-submission method, and all promotional materials sent to your email address contain a simple, single-click unsubscribe function.
By submitting your personal information as part of an online purchase, you give PhotobooksRus permission to subscribe you to promotional emails, which you can opt-out of at any time, using the unsubscribe function.
3. Prohibited Images Or Content
You are solely responsible for the images you submit when ordering a photobooksrus product. You must not submit any image that infringes any person’s rights, is offensive, obscene, invades privacy or is unlawful in any way.
When ordering and in distributing your photobooksrus product you must observe the laws of Australia and the country to which the product is being distributed
You must indemnify and keep Photo Book R Us Pty.Ltd , its partners and suppliers indemnified from and against any and all actions, claims, losses, damages, costs, expenses and other liabilities of any kind relating to the storage, processing or reproduction of any image submitted by you infringing any third party?s rights (including intellectual property rights and rights to confidentiality or privacy).
All images are the sole responsibility of the user submitting them.
Photo Books R Us Pty.Ltd emphasises that the quality of the prints in the photobooksrus product will never be better than what you see on your computer monitor when using the photobooksrus Editor software. Please take care in proofing your work, dragging photos beyond page edge, previewing your photo product and carefully checking your spelling! Once you have placed your order, your order cannot be altered or cancelled due to the automated systems we utilise.
While Photo Books R Us Pty Ltd takes care in ensuring the privacy and integrity of the images you provide, the possibility exists that this information could be unlawfully observed by a third party. Photo Books R Us Pty.Ltd , its partners and suppliers therefore disclaim as far as permitted by law any warranties concerning the security or privacy of any images you upload.
Photo Books R Us Pty Ltd reserves the right to cancel or modify any offer at any time without notice, including offers calculated by our online website ‘shopping cart’ system.
Photo Books R Us Pty Ltd reserves the right of correction in all advertising material.
Photo Books R Us Pty.Ltd , its partners and suppliers exclude any and all liability for any indirect or consequential loss or damage arising in connection with your order or Photo Books R Us Pty.Ltd or its suppliers or partners failure to supply a photobooksrus product. Photo Books R Us Pty.Ltd , its partners and suppliers are not liable for any direct or indirect loss or damage which arises as a result of errors in the creation, production, shipping and delivery of the photobooksrus product ordered or which arises as a result of a third party unlawfully gaining access to any images uploaded by you.
Photo Books R Us Pty.Ltd, its partners and suppliers? liability for any breach or warranty is limited to photobooksrus (at its choice) resupplying or refunding the cost of the relevant product.
You agree to take responsibility for the safekeeping of your user name and password. You are liable if your user name or password is used by an unauthorised person. You agree to release and indemnify Photo Books R Us Pty.Ltd in connection with any use (whether authorised or unauthorised) of your user name or password.
7. Delivery Time / Shipping Policy
Photobooksrus will arrange delivery of the product to the address you specify in your order when uploading your completed project to us. In most cases orders are dispatched in 7-10 working days (Monday to Friday) (This does not include delivery times) of receiving your completed upload, subject to workload, and are sent by courier service or Australia Post unless otherwise indicated. However any delivery times specified are approximate and Photobooks R Us Pty Ltd cannot be held responsible for the performance of its courier suppliers or Australia Post.
We strongly recommend allowing 2 to 3 weeks for your delivery to arrive at your nominated address, as different delivery methods (courier, Australia Post, etc.) are subject to different schedules.
If delivery cannot be made to your nominated delivery address for any reason beyond the control of our chosen delivery service, you may be liable for costs associated with recovering and re-delivering your order.
Delayed delivery is not a basis for cancellation of the order or a request for compensation.
All prices displayed on www.photobooksrus.com.au include GST and state shipping costs as a separate calculation, with the exception of international deliveries and specific group-buying vouchers (i.e. Spreets, Cudo, Groupon etc.).
Photobooks R Us Pty Ltd ships goods Australia wide, however at this time we may not accept all international orders through our website. Please contact us to enquire about a special order or any international deliveries.
8. Collection From Photobooksrus, Or Photobooksrus Reseller
If you have nominated to collect your PhotoBooks products from photobooksrus or one of our resellers, you will need to have one of the following forms of ID with you at the time of collection:
• Australian Drivers License including Learners Permit with photo.
• Keypass with photo.
• Proof of Age Card that is approved by the government with photo and signature within the seal.
• Australian Passport with permanent residency.
• Police, Government or Armed Services sealed Identification Card with photo and signature within the seal.
• Pension cards for aged/invalid/widows/supporting parents/carers or TPI/Limbless Association.
• Major Credit Card.
• Print of confirmation email with ID number
9. Queries And Complaints
Any complaints must be submitted within 7 days of the delivery of the materials ordered by you to [email protected]
All complaints related to damage caused during delivery must be made to us within 7 days of receiving your delivery.
We must also be notified of any missed or unreceived goods within 90 days of proof of dispatch from Photobooksrus.
Photo Books R Us Pty. Ltd reserves the right not to act on any complaint received in accordance with these requirements.
10. Governing Law
Photo Books R Us Pty.Ltd control and operate this web site from its offices within Australia. Our Terms and Conditions are governed by the laws of the State of Victoria. You and Photo Books R Us Pty . Ltd agree to submit to the non-exclusive jurisdiction of the courts of Victoria. If you choose to access this site from another location, you are responsible for compliance with applicable local laws.
11. Site Contents, Ownership And Use Restrictions
The material on this site is protected by copyright under the laws of Australia and other countries through international treaties. Unless otherwise indicated, all rights (including copyright) in all content, other material and compilations contained in, or used to create or support this site including text, graphics, logos, button icons, video images, audio clips and navigational and other software (collectively referred to as Contents) are owned or controlled and are reserved by Photo Books R Us Pty.Ltd and its related companies, affiliates, licensors and licensees.
12. Limitation Of Liability (Refund Policy)
Our total liability to you (if any) in connection with this site, or with these Terms and Conditions or any goods or services supplied under them, will be limited, at our election, to:
• In the case of goods supplied or offered by us, the repair or replacement of the goods, supply of equivalent goods, or payment of the cost of doing this
• Please Choose Carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t do what it is supposed to do.
• The amount paid by you (if any)
13. Rights We Cannot Exclude
The above disclaimer and liability do not exclude any rights which by law may not be excluded, including but not limited to your rights under the Trade Practices Act
Your ability to purchase goods from this site may be terminated by Photo Books R Us Pty.Ltd and at any time without notice. All restrictions, licences granted by you and limitation of Photo Books R Us Pty.Ltd liability will survive termination.